AI-drafted replies are the default for most owners. Scroll Ready writes a reply in your voice within roughly a minute of every new message, and the reply waits at the top of the thread until you tap Send, Edit or Discard. No reply ever leaves your account without your tap.
How a draft is composed
The AI reads the incoming message, the past conversation history with that customer, your business profile, your services and your recent-replies history. Then it writes a reply in the same tone you usually use with that customer (formal regulars get a formal reply; weekend chatters get a chatty one).
The three actions on every draft
- Send. The draft goes out as written. One tap.
- Edit. Tap into the field and change anything. Your edits are stored as voice samples; future drafts get sharper.
- Discard & write your own. Wipes the draft and gives you an empty reply field. The AI notes the discard so it doesn’t suggest the same thing again on this thread.
What you can change
- Reply length. Short, medium or long, set in Settings → AI → Reply style.
- Sign-off. Add your name, your initials, or nothing.
- Emoji policy. Always / sometimes / never.
When to switch to full auto
If you find yourself tapping Send without editing more than nine out of ten times, the AI is calibrated well enough that you can turn on full auto-reply for the low-risk topics. See Turning on auto-replies for the safe ones to start with.